Returns Policy

With certain exceptions, you may initiate a return for an item(s) within 90 days of receipt for a refund (minus return shipping). Returns outside of the 90-day return window will not be accepted. Refunds will be applied to your account (minus return shipping) once the item has been received and inspected through our warehouse.

 

To qualify for a general return, the item(s):  

 

Must be in resalable condition

Must be free from scratches and/or defects

Must not have been installed

Must be in the original manufacturer’s box and packaging and be free of writing.

Must not be missing pieces

Must not be clearance/liquidations/closeout

Defective Returns

 

You may initiate a return for most defective items within 90 days of receipt for a full refund. Once a return has been set up and the item has been returned to our warehouse, it will be inspected. If the item is deemed to be defective, a full refund will be applied to your account.

 

To qualify for a defective return, one of the following must apply:

 

Item has a defect that hinders its usability for the purpose of which it was designed

Incorrect item was received

Exceptions

Customer Support Teams

 

All Products: 516-755-3242